Legal
Kaliun SMS Messaging Terms
Last updated: August 5, 2026
Consent
Kaliun sends text messages only to people who have given us permission. Consent is collected in writing through a clearly labeled, optional checkbox on our web forms:
- The demo request form at kaliun.com/contact, where a phone number field appears alongside an optional, unchecked consent checkbox with the full program disclosure
- The get-started form at kaliun.com/get-started, where prospective customers provide their phone number and can check the same consent box on the final contact step
- The invite-only account setup flow inside the Kaliun app, where new customers provide their company phone number and can check the same consent box (accessible only via a sales-issued invite link)
The checkbox is unchecked by default, is never required to create an account or request a demo, and appears alongside the full program disclosure: the types of messages we send, that message frequency varies, that message and data rates may apply, HELP/STOP instructions, and links to this page and our Privacy Policy. For each opt-in we record the date and time of consent, the phone number, the person's name, and the form where consent was given. These records are stored in our CRM and are retrievable for compliance review.
Verbal Consent (Non-Marketing Messages Only)
For customers who sign up over the phone or in person, we may additionally collect verbal consent for transactional and account-related messages only — such as login verification codes, security alerts, and project notifications. Marketing messages are sent only to contacts who have provided written consent via the forms above. Verbal consent is collected using the following script:
Hi, this is [name] from Kaliun. As part of setting up your account, we'd like to send you text messages at this number. These include login verification codes, proposal notifications, appointment and job scheduling reminders, project status updates, and account security alerts. Message frequency varies, and message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for assistance. Consent is not a condition of purchase. Do we have your permission to send text messages to this number?
When consent is given verbally, we record the date and time of consent, the phone number, the name of the person who consented, and the name of the Kaliun team member who collected it, before any messages are sent. This record is stored in our CRM and is retrievable for compliance review. We then send a confirmation text message to the number confirming enrollment and repeating the opt-out instructions (reply STOP to unsubscribe, HELP for assistance).
Program Description
Messages from Kaliun may include:
- Account and login verification codes
- Proposal notifications
- Appointment and job scheduling reminders
- Project status updates
- Account security alerts
- Occasional Kaliun product updates, for contacts who opted in
Message frequency varies. Message and data rates may apply.
Opting Out and Getting Help
Reply STOP to any message to unsubscribe at any time. Reply HELP for assistance, or contact us at tomer@kaliun.com.
Carriers
Carriers are not liable for delayed or undelivered messages.
Privacy
See our Privacy Policy at kaliun.com/privacy. We do not sell or share mobile numbers or consent data with third parties or affiliates for marketing purposes.